Email Support
For donor and recipient matching questions and platform support.
support@genepool.appContact Us
Get in touch with our team for donor matching, co-parenting inquiries, support, or feedback.
Help Centre
Browse our FAQ for questions about profiles, matching, privacy, and donor arrangements.
View FAQLegal & Business Partnerships
For family-law professionals and business enquiries.
partners@genepool.appMedia & Press
For media inquiries and press requests about Gene Pool.
Email press teamCompany Information
- Company
- DNA Romance LTD
- Location
- 6th Floor, 905 West Pender Street, Vancouver, BC V6C 1L6, Canada
- Support Hours
- Monday – Friday, 9am – 5pm Pacific Time
- Response Time
- Binne 24–48 ure